All products are custom-made to order. Since we don’t hold inventory and your item is created just for you, we do not accept returns or exchanges.
Damaged or Incorrect Items
We are committed to quality and want you to be happy with your order. If you receive a damaged or incorrect item, we will gladly work with you to find a solution.
If your item is damaged or incorrect, please contact us at [Your Email Address] within [Number] days of delivery.
To help us resolve the issue quickly, please include the following in your email:
- Your order number
- A clear photo of the item showing the damage or incorrect product
Order Cancellations
All orders are sent to production as soon as they are placed. Therefore, we cannot guarantee cancellations. If you need to cancel your order, please contact us immediately at [Your Email Address]. If your order has not yet entered production, we may be able to cancel it.
Important Reminders
- Please double-check your order for accuracy before submitting. This includes the size, color, and design of your item.
- We cannot be held responsible for orders that are incorrect due to customer error (e.g., incorrect size selection).
If you have any questions or concerns, please don’t hesitate to reach out to us at [Your Email Address].